• Guide
  • FAQs
  • Feedbacks

1. Registration

Registration steps are as follows:

  • 1)Open up CP Engineer (https://x-pipeline.com/)and click "Sign Up".
  • 2) Enter your mobile numbers and click "Send" to get code message and complete entering, then click "Next".

2. Import Test Points

Instructions are as follows:

  • 1) Select one single pipeline, and click "Import".
  • 2) Download TPs Template on the page of test points importation.
  • 3) Complete TPs Template and upload it to CP Engineer.

3. Represent MY CPS Schematic

Representation Instructions:

  • 1) Create a new schematic catalog by : Clicking + at the right of "CP Schematic Management" and entering new schematic catalog name and "Save" it.
  • 2) Create a new Schematic by: right-clicking the schematic catalog to create a new Schematic, creating a name for it and "Save" it to enter schematic editing page.
  • 3) Schematic Representation Area includes: the function menu, CP element list, layout area and edit area of equipment property.
  • 4) Laying Out Schematic

4. New Task Addition

  • 1) seperately creating new measuring tasks in accordance with cp measuring methods, f.e. M1-Commonm Measurement.
  • 2) clicking "M1-Common Measurement" under Task Management to enter M1-Common Measurement page. Clicking "Add" to enter new tasks addition page.

5. APP Data Collection

  • Log in CP Engineer, enter data input page and record operating data in conformity with SOP.

6. Data Interpretation

  • Visual display of CP data obtained from corrosion surveys help to find risk factor.

7. Apply for CP Efficiency/Integrity Report

  • 1) Click "Apply" to enter CPS Efficiency/Integrity Report Application page. Select one segment, complete required information and click "SUBMIT". CPS efficiency/integrity report reviewed by our specilist is easily gained.
  • 2) Note: Make sure application for CPS Efficiency/Integrity Report is systematically supported

Q: How to allocate tasks to surveyors?

Answer: A:CP engineer invite surveyors by clicking "Inviter" for sending invitation message. Create a new task, select the surveyor's name or phone number, then "Save" the task after information completion. Surveyor will receive assignment notifications on APP.

Q: How to arrange retest?

Answer: Enter "Task Details and Results", select one submitted record and click "Reviewed". Task is closed.

Q: How to close a task?

Answer: Enter "Task Details and Results", select one submitted record and click "Reviewed". Task is closed.

Q: How to make a quick selection of test points when create a new task?

Answer: Select previous tasks occupying the exact measuring scope; select the pipelines that the needed TPs on and select the measuring scope by multiple checking; checking box of default TP storage.

Q:How can the unregistered gain access to CP Engineer?

A: The new to CP Engineer may firstly contact the company administrator for registration invitation message, then download and install CP Engineer and finally open and login CP Engineer by entering the account and initial password sent in the message.

Q: What if I accidentally deleted the registration invitation message?

A: Click "Forgot Your Password" to enter "Password Reset" to create a new password by entering registered mobile phone number.

Q: What if the company name exists when registering?

A: Click "Forgot Your Password" to enter "Password Reset" to create a new password by entering registered mobile phone number.

Q: What if the company name exists when registering?

A: Temporarily register with another name, then apply for enterprise verification as soon as possible to gain the exclusive use and possession of the company name.

Q: I'm having trouble signing in. What should I do?

Login failures may be caused by one of the followings:

  • Your mobile phone is not connected to the network. Please start your mobie data connection or connect it to a Wifi network, then try again.
  • Entering incorrect mobile phone number or password. Check your mobile phone number and password and try again, if forgetting, click "Forgot Your Password" to create a new password and login

Q: What if I received no mobile verification text when registering?

If you are not receiving mobile verification text:

  • A: Check if your short code message (SMS) was intercepted by garbage message interception system;
  • Check if message delivery was delayed on account of network failure. Wait or click "Re-send";
  • Check if your mobile phone is out of service.

Q: Why my photo and location functions are forbidden?

A: Enter mobile system settings, then "application management" or "authority management", select "CP Engineer" and function it with "GPS Locations","Record","Photo/Video", or "Trust this application".

Q:How to display my contacts when clicking "Inviter"?

A: Enter mobile system settings, then "application management" or "authority management", select "CP Engineer" and function it with "Read the Contacts", or "Trust this application".

Q: Why the progress close automatically sometimes?

A: Progress may shut down when:

  • CP Engineer is not set as background protected and trusted application;
  • mobile optimizers including 360 mobile phone guards and Tencent mobile phone housekeeper, intercept or close it.
  • Open CP Engineer APP and enter "Personal Center"-"Help"-"Mobile Configuraion" for specific configuration.
  • Please contact our customer service if this problem remains unresolved.

Q:How to take a task?

A: Select one task in the state of "To Be Received" and click "Receive" to take it; Click "New Tasks" in the notifications to enter task details page.

Q: What if TPs not in this task?

A: When a point is not in this task,it is out of the survey scope; or add it to this task from TPs storage or add it as new test point.

Q:Is offline data entering permitted?

A: Offline data record entering is supported. Data records will be automatically saved to your mobile phone and shown at the "Unsubmitted" list. When network connection is accessible, data can be submitted to the server.